IT-SupportIT technical support is available 8:00AM – 6:00PM Monday through Friday and on Saturday from 8:00AM – 12:00AM.

We kindly ask you to request support only via our request tracker. You should contact us by phone (11811) only in urgent cases, e.g. when you encounter technical problems during a lesson or you are unable to create a ticket because your PC isn't functioning.

Only in this way we are able to handle all our tasks transparently and to guarantee our service.

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